Frequently Asked Questions
How long is the order processing time?
Orders are packed and marked ready to ship within 48 hours. Delivery time varies between 05 to 10 days depending on the shipment delivery location. We ship across the World. Orders placed from Bangalore City are delivered within 2 days. Free shipping on all orders above ₹499/-
What kinds of payment methods do you accept?
We accept payments through Paytm and have integrated with PayU Money gateway for multiple payment options such as debit/credit cards, net banking, UPI and many more. We also offer Cash On Delivery and offline payment options.
Why do you charge for delivery for orders below Rs.499?
Flat shipping fee of ₹49/- for orders below ₹499/- With due respect to some other e-commerce platforms, we see shipping as an additional service and hence do not bundle the cost of the same with the price of our products to offer ‘free’ or cheap shipping rates. We are charged by our transport partners to ship your orders to you and we try to charge you a very minimal amount than the actual that we are being charged. We do not make any money on the shipping charges.
How can I track my order?
You shall receive an e-mail and SMS with tracking details as soon as your order is ready for dispatch.
How soon do you ship?
We use reliable and efficient courier services. We ensure fast and safe delivery each time you order with us. Shipping powered by - SHIPROCKET Orders are processed the same day or max within 24 hours. Delivery across India within 2 to 7 days.
How do I make an exchange?
Share a video of unboxing and damage or defect with us within 24 hours of delivery and we shall arrange for a FREE replacement.
Do you have a money back guarantee?
If a product we offer fails to satisfy you, give us a call, we may be able to help! If you are still unhappy with a product, we'll refund your purchase in full. We test, use and stand behind everything we sell. Your complete satisfaction is our only goal.
Shipping & Return Policy